Privacy policy
Privacy Policy
1. Who we are and how to contact us
1.1 Thank you for visiting our website. This Privacy Policy explains how we collect, use and share your personal information when you visit or shop at rosaline-boutique.com. Personal information is any information that identifies you or can reasonably be linked to you.
1.2 Data controller:
Rosaline Boutique (operated by WOLANTIS LTD)
Email: info@rosaline-boutique.com
1.3 For security and to protect confidential information you send us (such as orders or inquiries), this website uses SSL/TLS encryption. You can recognize an encrypted connection by "https://" and the lock icon in your browser's address bar.
2. Information collected when you visit our website
When you simply browse our website without registering or otherwise sending us information, we only collect the data your browser sends to our server (server log files). This is technically necessary to display the website correctly:
- Page visited
- Date and time of access
- Amount of data sent, in bytes
- Referring website
- Browser and operating system used
- IP address (anonymized where possible)
We use this information to keep our website stable, secure and working properly.
3. Cookies
We use cookies to make our website easier to use and to enable certain features. Some cookies are essential for the website to work (session cookies); others stay on your device longer to remember your preferences (persistent cookies). You can set your browser to notify you when cookies are placed, to accept them case by case, or to block them entirely. Please note that blocking cookies may limit some features of our website.
4. Contacting us
When you contact us (for example through our contact form or by email), we collect the personal information you provide. We use it only to answer your request and delete it once your request has been resolved, unless we are required to keep it.
5. Customer accounts and orders
When you create a customer account or place an order, we process your personal information to fulfill your order and manage your account. You can delete your account at any time. After your order is complete, we keep your data for the periods required by tax and commercial law.
6. Marketing
6.1 Newsletter: We only send our newsletter if you sign up for it. You can unsubscribe at any time using the link in every email.
6.2 Emails to existing customers: After a purchase, we may send you emails about similar products. You can opt out at any time.
7. Order fulfillment
We share personal information with shipping carriers and payment providers only as far as needed to process and deliver your order.
8. Reviews
If you agree, we may contact you after your purchase to ask for a review.
9. Social media
Our website includes links to social media platforms such as Facebook and Instagram. Data is only sent to these platforms if you click the corresponding buttons. Please see each platform's privacy policy for more information.
10. Analytics and online advertising
10.1 Analytics: We use Google Analytics to understand and improve how visitors use our website, with IP anonymization enabled. You can disable tracking with a browser add-on or opt-out cookie.
10.2 Advertising: We use tools such as the Meta (Facebook) Pixel and Google Ads remarketing to show you relevant ads. Under some U.S. state privacy laws, this may be considered a "sale" or "sharing" of personal information or "targeted advertising." You can opt out at any time through the "Your Privacy Choices" link on our website. We also honor Global Privacy Control (GPC) signals.
11. Your privacy rights
Depending on where you live (for example California, Colorado, Connecticut, Virginia and other U.S. states with consumer privacy laws), you may have the right to:
- Know and access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Receive a portable copy of your personal information
- Opt out of the sale or sharing of your personal information and of targeted advertising
- Not be discriminated against for exercising these rights
To exercise any of these rights, email us at info@rosaline-boutique.com. We may need to verify your identity before responding. If we deny your request, you may appeal by replying to our decision.
12. Children
Our website is not directed at children under 13, and we do not knowingly collect personal information from them.
13. How long we keep your data
How long we keep personal information depends on legal retention requirements. When these periods end, we delete the data unless we still need it to fulfill a contract or for other legal reasons.