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Cancellation Policy

CANCELLATION POLICY

At Rosaline Boutique, your order matters to us — and we do everything we can to process and ship it as quickly as possible. For this reason, we cannot accept cancellations once an order has been placed.

WHY ORDERS CAN'T BE CANCELED

As soon as your order is confirmed, it is automatically sent to our fulfillment team for packing and shipping. This process starts almost immediately to minimize delays, especially for international deliveries.

Because of this fast system, we cannot intercept or cancel an order once it has shipped — especially if it has already been packed or is in transit. At that point, your package is with the carrier and on its way to you, so it can't be stopped or redirected.

WHAT IF I NO LONGER WANT THE ITEM?

If you've changed your mind or no longer want the item:

  1. Please allow the package to be delivered.

  2. Request a return within 30 days of receiving your order, following our standard return process.

Once we receive your return and confirm it meets our eligibility criteria, we will process your refund accordingly.

IMPORTANT REMINDERS

  • We do not cancel orders because of sizing mistakes, a change of mind or delivery delays — especially once the order has shipped.

  • Please check your order details carefully, including product, size and shipping address, before completing your purchase.

  • If you made a mistake with your order, please contact us. Even if we can't cancel it, we're happy to help with the return process or offer alternatives such as store credit or a partial refund (where eligible).

NEED HELP?

We're always here to help! Just send us a message through our contact form or email us at info@rosaline-boutique.com, and we'll assist you with returns, sizing advice or any other questions.